Terms of Service

Terms of Service

PIB reserves the right to refuse service to anyone without cause or reason.

Our goal is to satisfy our clients' needs, and we will make every effort to do so. However, results cannot be guaranteed in most cases. Please consider this fact before hiring us. Unless other arrangements have been agreed on, retainer fees are required prior to any service, and are non-refundable.

We will not, under any circumstances, violate the law or compromise our integrity for any reason whatsoever. We cannot give legal advice, but we are happy to refer you to an attorney licensed to practice in the Territory of India to answer your legal questions.

Private Investigation Bureau (the trading style of Krishnamrutam Group of Companies is providing this site on an as is basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, Private Investigation Bureau makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site.


The information contained in this site may contain technical inaccuracies or typographical errors. All liability of the Private Investigation Bureau howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.


Neither Private Investigation Bureau nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Use of this web site signifies your agreement to these terms.


Services


PIB shall provide the following services ("services") to the Client in accordance with the terms and conditions of this Agreement:
Services include, but are not limited to Tracing, Surveillance, Asset location, Pre-employment checks, Missing person/s location, vehicle tracking, process serving and matrimonial matters.

Delivery of the Services
a. Start date: PIB shall commence the provision of the services at a time agreed by both parties. 
b. Completion date: PIB shall complete/cease to provide the services either when the objective of the services has been achieved or when PIB deems fit.

PIB will endeavor to provide all of its services within the shortest amount of time possible.

Limitation of liability

a. Subject to the Client's obligation to pay the cost of the services to PIB, Krishnamrutam's liability in contract, tort or otherwise (including negligence) arising directly out of or in connection with these terms or the performance or observance of its obligations under these terms and every applicable part of it shall be limited in aggregate to the cost of the services.
b. To the extent it is lawful to exclude the following heads of loss and subject to the Client's obligation to pay the cost of the services, in no event shall PIB be liable for any loss of profits, goodwill, loss of business, loss of data or any other indirect or consequential loss or damage whatsoever. 
c. Nothing in this Clause 2.3 will serve to limit or exclude either party's liability for death or personal injury arising from its own negligence.

Term and Termination

a. These terms shall be effective on the date hereof and shall continue, until the Completion Date. 
b. Either Party may terminate this Agreement upon notice in writing if the other is in breach of any material obligation contained in this Agreement, which is not remedied (if the same is capable of being remedied) within 7 days of written notice from the other Party so to do; or 
c. a voluntary arrangement is approved, a bankruptcy or an administration order is made or a receiver or administrative receiver is appointed over any of the other Party's assets or an undertaking or a resolution or petition to wind up the other Party is passed or presented (other than for the purposes of amalgamation or reconstruction) or any analogous procedure in the country of incorporation of either Party or if any circumstances arise which entitle the Court or a creditor to appoint a receiver, administrative receiver or administrator or to present a winding-up petition or make a winding-up order in respect of the other Party. 
d. Any termination of this Agreement (howsoever occasioned) shall not affect any accrued rights or liabilities of either Party nor shall it affect the coming into force or the continuance in force of any provision hereof which is expressly or by implication intended to come into or continue in force on or after such termination.

Law

a. The Client agrees that the Client is solely responsible for complying with any laws, taxes, and tariffs applicable in any way to the services contemplated herein. 
b. The Client will hold harmless, protect, and defend PIB, its subcontractors and agents from any claim, suit, penalty, tax, fine, or tariff or any failure to comply with any such laws, taxes and tariffs.

Legal Notice

a) Notwithstanding anything to the contrary contained in these terms, neither PIB nor any of its employees or agents warrants that the services will be uninterrupted.
b) In no event will PIB be liable to the Client or any third party for any damages including, but not limited to: service interruptions caused by Acts of God, power failures or any other circumstances beyond our reasonable control, any lost profits, lost savings or other incidental, consequential, punitive, or special damages arising out of the operation of or inability to provide the Services, failure of any service provider, of any telecommunications carrier, of any sub-contractor, even if PIB has been advised of the possibility of such damages. 
c) This agreement constitutes the sole agreement between PIB and the Client regarding any services provided by PIB

Payment

Ordinarily we will accept payment of Charges by credit card, debit card, charge card, cheque, direct debit, bank deposit and electronic transfer, but we reserve the right to refuse any payment method if we have reasonable cause to believe such payment may be dishonored.

The customer may not withhold payment of any invoice or other amount due to PIB by reason of any right of set-off or counterclaim which the customer may have or allege to have for any reason whatsoever.

You agree to pay all fees and charges (and applicable taxes) incurred which relate to the provision and/or use of the services, in accordance with the rates and Terms and Conditions established from time to time by PIB / SIB. Any and all amounts payable for services shall be payable in advance and PIB shall not be required to refund to you, in whole or in part, any amounts paid or prepaid for use of any Services, unless otherwise agreed.

If you are paying by credit or debit card, you hereby irrevocably authorize PIB to charge your credit or debit card for damages, additional service time, and/or any charges due and not immediately paid by you.

Unless you notify PIB in writing of any discrepancies or unauthorized charges within sixty (60) days after they first appear on your credit card statement, PayPal statement or carrier bill, they will be deemed accepted by you for all purposes, including resolution of enquiries made by your card issuer. You release PIB from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to PIB within sixty (60) days of its first appearance on an invoice, credit card statement or carrier bill.

DEFAULT IN PAYMENT

(i) In default of due payment of its invoice, PIB may in its absolute discretion and irrespective of any other rights maintain an action against the customer for the invoice sum upon which interest shall be payable at the rate of 2% per calendar month or part thereof from the date of the invoice until payment.
(ii) The customer shall indemnify PIB against any legal costs which it may reasonably incur to recover its invoice sum.

Cancellation

In the event of cancellation by the client of any service prior to the service being started, the client shall be responsible for all costs incurred by the company. Payment of these costs becomes due immediately.

These terms and conditions shall be governed by Indian Law and any dispute arising out of or in connection with the same shall be determined by the Indian Courts in Mumbai only.


  • Cheating Spouses
  • Child Custody/ Divorce
  • Photo/Video Surveillance
  • Criminal Investigation
  • Background Checks
  • Missing Persons
  • Insurance Fraud
  • Traffic  Accident Investigations
  • Se Habla Español
  • Available 24/7
Our gamut of Detective services
Our gamut of Detective services

Private detectives and investigators assist individuals, businesses, and attorneys by finding and analyzing information. They connect clues to uncover facts about legal, financial, or personal matters. Private detectives and investigators offer many services, including executive, corporate, and celebrity protection; preemployment verification; and individual background profiles. Some investigate computer crimes, such as identity theft, harassing e-mails, and illegal downloading of copyrighted material. They also provide assistance in criminal and civil liability cases, insurance claims and fraud cases, child custody and protection cases, missing-persons cases, and premarital screening. They are sometimes hired to investigate individuals to prove or disprove infidelity.

Private detectives and investigators may use many methods to determine the facts in a case. Much of their work is done with a computer. For example, they often recover deleted e-mails and documents. They also may perform computer database searches or work with someone who does. Computers allow investigators to quickly obtain huge amounts of information, such as records of a subject's prior arrests, convictions, and civil legal judgments; telephone numbers; information about motor vehicle registrations; records of association and club memberships; social networking site details; and even photographs.

Detectives and investigators also perform various other types of surveillance or searches. To verify facts, such as an individual's income or place of employment, they may make phone calls or visit a subject's workplace. In other cases, especially those involving missing persons and background checks, investigators interview people to gather as much information as possible about an individual. Sometimes investigators go undercover, pretending to be someone else in order to get information or to observe a subject inconspicuously. They even arrange to be hired in businesses to observe workers for wrongdoing.

Photo/Video Surveillance
Photo/Video Surveillance
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